The Dreaded Phone Call - Customer Service Reigns King.
Imagine having the best live leads any businessman could ever ask for, and then having fear of cold-calling. Useless, isn't it?
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Showing posts with label live lead transfer. Show all posts
Showing posts with label live lead transfer. Show all posts
Monday, September 7, 2015
Thursday, April 11, 2013
Live Transfer Leads Generation Tip - Answer the phone - Livecontactleads.com
One of the most amusing parts of running a live transfer leads generation business is getting to listen to all the different pitches you hear. Some are good and some are bad. Some are very amusing. Too many times I hear the sales person just letting the buyer take control of the conversation. I wonder, who is selling who? Is the buyer selling themselves out of the deal or is the sales person not even trying?
I feel it is essential for the sales person to take control of the conversation from the beginning. Now I ''m not talking about not letting the buyer talk. I'm talking about guiding the conversation. I always talk about splitting the conversation into 4 parts. The greeting, pre-qualifying, pitch and close. Everyone forgets about the greeting portion. I never say how may I help you. I called a company, OMG Fast and they answered, " This is OMG Fast, How can we speed up your day?" Gave me a little chuckle. Some companies thank you when you call, which I always like. Who doesn't? If you are getting a live transfer, answer like " Thank you for transferring, this is Michael, can I ask who I am speaking with?" Then I tell them what I am going to do, " Thank you Michelle, I'm going to ask you a few question to make sure you qualify for this special program." I like to reiterate what motivated them for the call in the first place. "What motivated you to transfer to us today?" Slip that in as your 1st or 2nd question. Listen carefully. This will tell you what to emphasize on your pitch.
Next time you are pitching someone from a live transfer lead, remember, someone might be listening and getting a good laugh at of it. LOL!
I feel it is essential for the sales person to take control of the conversation from the beginning. Now I ''m not talking about not letting the buyer talk. I'm talking about guiding the conversation. I always talk about splitting the conversation into 4 parts. The greeting, pre-qualifying, pitch and close. Everyone forgets about the greeting portion. I never say how may I help you. I called a company, OMG Fast and they answered, " This is OMG Fast, How can we speed up your day?" Gave me a little chuckle. Some companies thank you when you call, which I always like. Who doesn't? If you are getting a live transfer, answer like " Thank you for transferring, this is Michael, can I ask who I am speaking with?" Then I tell them what I am going to do, " Thank you Michelle, I'm going to ask you a few question to make sure you qualify for this special program." I like to reiterate what motivated them for the call in the first place. "What motivated you to transfer to us today?" Slip that in as your 1st or 2nd question. Listen carefully. This will tell you what to emphasize on your pitch.
Next time you are pitching someone from a live transfer lead, remember, someone might be listening and getting a good laugh at of it. LOL!
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Thursday, February 28, 2013
Funny video, what not to do on a sales call.
Check out this funny video! What not to do on a sales call.
Thursday, January 24, 2013
Live Transfer Leads, A Must in the Insurance World
Live Transfer Leads are extremely cost effective. Imagine making 1000s of calls and asking them if they want a quote. How long would that take you? Using a insurance live transfer leads services , it would take a couple hours and you would only speak to the ones that want a quote.
Time is money when it comes to business. The currency is minutes and hours. Question is how much will you spend on lead generation. There will come a time when you need to decide whether to outsource this portion of your business or bare down and just do the grunt work.
Cold calling can take hours to get 4 or 5 leads but when taking live transfer leads, it could take a half hour. It is a must if you want to increase you profit and make those 6 figure income.
Time is money when it comes to business. The currency is minutes and hours. Question is how much will you spend on lead generation. There will come a time when you need to decide whether to outsource this portion of your business or bare down and just do the grunt work.
Cold calling can take hours to get 4 or 5 leads but when taking live transfer leads, it could take a half hour. It is a must if you want to increase you profit and make those 6 figure income.
Monday, January 21, 2013
Live Contact Leads vs SalesDialers
Live Contact Leads handles everything for you. We wrap our lead process into one package price unlike some of our competitors who will add extra charges. We can get you phone ringing off the hook, one after another. We our a live transfer leads generation company, not just a lead provider. What does that mean? Means we generate the leads for you. All you have to do is wait for the phone to ring. Average wait time is 3 to 7 minutes. One the average, 25% of your calls will go over 5 minutes in length. You should close on half of those 5 minute calls or longer.
Give us a call to explain why they don't match what we do.
Give us a call to explain why they don't match what we do.
Best Regards,
Michael Bendett
Live Contact Leads
ph 866-256-6348 ext. 101 | fax 866-256-6295
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