Tuesday, December 24, 2013

Live Transfer Leads Generation Tip - Keep track of all your Leads - Livecontactleads.com

Have you ever took a look at the sales rep next to you and just saw a pile of sticky notes or pads all scribbled on it?  You wonder, how does this guy even keep track of anyone he called or sold?  I used to work with this guy who just had pads of paper with names and emails and such.  It used to annoy me severely.

Wednesday, November 20, 2013

Health Insurance Leads anyone? How is the health insurance industry looking now?

First I want to congratulate anyone who has kept selling health insurance over the last 2 years.  Your time has now come.   It has been a crazy stretch over here.  Last year, all I kept hearing was, "I'm getting out of the health insurance business."  I heard every excuse in the book.  Such a change in tune, now that health care reform is here and those who stuck it out are going to make more money then they ever have known.

Tuesday, August 6, 2013

Live Contact Leads offers Predictive Dialing Services at Affordable Rates

Predictive Dialing Service – 10 line dialing plus a crm


We are offering a top of the line Predictive Dialing Service. We boast a ten line predictive dialer with full CRM disposition. We are a US based company with extremely competitive pricing. We offer support on the dialer with training. Call 866-256-6348 x101 or email info@livecontactleads.com or go to our page, Predictive Dialer.

Wednesday, July 24, 2013

Tuesday, July 2, 2013

Live Transfer Leads Generation Tip - Organize Your Live Transfer Pitch - Livecontactleads.com


Live Transfer Leads really need to have an organized pitch.  I love when client's take my advice about organizing their pitch.  I have so many clients who say "thanks, but I got it." I then listen to the recordings to see how they are doing and get a couple good laughs. In this day and age, the know it all's have to step aside and eat some humble pie.  There are many things we can learn from each other.  As soon as you realize I am here to help make you more successful, the better chance you will make some deals.  Here is a basic pitch to take a live transfer divided into 5 sections.  All you need to do is applying your business toward it

1. Greeting:  Taking a live transfer, you need to automatically Thank them for transferring.  Identify yourself and ask who your speaking to.  This will let you take control of the call.  Saying "How may I help you?" gives them to much control.  Make sure to start up a .doc. 

2. Pre-Qual:  Here is where you see if someone is worthy of your pitch.  You need to make sure they can qualify so get out those questions, write them out on your .doc.  Also, mix in some information gathering questions in there too.   

3. The Pitch:  This is where you build value to your product or service.  You need to go over the benefits of your product or service, why thus consumer or business wants to do business with you.  You need to know what the prospects hot button is.  A good way to start this section is "What motivated you to transfer to me today?"  It's a good way to remind them of the emotion that they felt prior.  Right there, you should get the hot button.  Up play the features that goes around that hot button.  You really should know all of your product or services hot buttons.  Have a different direction for each of those on your pitch.  Include them all in your doc.  

4. The Close:  ABC, Always be closing.  I don't remember where I heard that from but it stuck with me.  I always feel it is important to give a choice of products or services, not just a yes or no.  Most people will just say no.  My kid says it everyday, so do I.  What makes you think you are different.  I ask my child, do you want the squeezy pouch or the fruit cup.  9 time out of 10, he chooses one.  I love this approach.  What you should do is have 2 packages.  An A and B choice.  Sometimes even go further and tell them which one they should take.  "Do you think the smaller one would be best for you?"  Saying this knowing that you don't care which package they take as long as they take one of them.  Write these all down on your .doc  

5. Objections:  Write down all the objections you think they will say.  Below each objection , write a comeback.  If you have been selling for a while, you will know what they will say before they say it.  You should have it written down what you should say when they say it.  Say that 5 times fast!  Write them all on your .doc.


Now once you are done, role playing is the next step.  I am a cold chicken kind of guy myself, but I know, I should always practice my pitch.  Always practice.  You really need to take the time to do this.  Some are a born phone pro.  The natural sales person still needs to harness their talent.  Look at all the professional athletes.  They didn't get there by just showing up.  Take it from me.  The best sales person is the ones that have practiced a written pitch.


Best Regards,
Michael Bendett 
Live Contact Leads
5645 Coral Ridge Dr. Suite #128
Coral Springs, FL 33076
ph 866-256-6348 ext. 101   | fax 866-256-6295


Saturday, June 15, 2013

Squeaky Wheel Gets the Grease - Live Contact Leads Provides Live Transfer Leads with A+ Service

I think we all heard this saying before, "Squeaky wheel gets the grease".  I am mentioning this because my business thrives on squeaky wheels.  We keep plenty of wd40 in our office.  I know your next question is "why is talking about this?"  When you are a lead provider, you really need to know how to jump through hoops to make your customers happy.  If not, you will labeled a scammer or what ever name they call bad lead providers.  We feel besides delivering leads, providing great service is the second most important thing to have customers coming back.  Time and time again, I have competitors client's calling me and telling me stories or poor service.  What I am trying to say is that you sometimes need to demand service.  I tell my clients, if you can't get me on the phone, email me.  I know I can do more for those clients, fix campaigns instead of saying, "that's just how it is."  It's hard for us to adjust the campaign when it is over so I ask my clients to give feedback during so I can have a chance to make it right.  We handle the campaign in it's entirety.  From point A to point B.  Is everyone happy?  I'll admit, it is tough to make every single client happy.  There are certain leads that work best for certain industries.  I prefer a live lead that is at the peak of their emotional interest.  Some clients have trouble handling them.  I try to prepare them as best as possible.  We know live leads and you know your industry.  I have suggestions how to answer the phone.  If you use them, they will benefit you.  All I am saying is if you are not happy, speak up but be kind.  I know most live lead generation companies do not operate like we do but speak up till you are getting the results you were quoted.  I know, if we don't reach those goals, we don't get the re-order and our business is built on residual business. 

Best Regards,
Michael Bendett 
Live Contact Leads
5645 Coral Ridge Dr. Suite #128
Coral Springs, FL 33076
info@livecontactleads.com 
ph 866-256-6348 ext. 101   | fax 866-256-6295
www.livecontactleads.com
Live Contact Leads

Monday, May 20, 2013

Livecontactleads.com is the only Live Contact Leads - Any other site claiming to be Live Contact Leads is a Competitor using our Name

It has come to out attention that one of our competitors has created a website with our name with their phone number.  I am not going to name names or direct you to the site because that would just be plain silly.  All I can say is if the phone number isn't 866-256-6348, then it's not us.  It's kind of funny that this has happened.  It actually places a lot of value in what we are doing.  For them to take the time to build a site on a like domain, to try and take traffic from us.  


Best Regards,
Michael Bendett 
Live Contact Leads
info@livecontactleads.com 
ph 866-256-6348 ext. 101   | fax 866-256-6295

Friday, May 10, 2013

Live Transfer Leads Generation Tip - To Leave a Message or Not To Leave a Message - Livecontactleads.com

Has  anyone ever got tired of leaving messages and not getting a return call?  I think all of us salesman(saleswoman) has felt this way.  Dialing just to leave a message.  With live transfer leads, you get the prospect on the phone, right then and there with an interest.  Sometimes, they won't buy right then and there and we need to do a call back.  

Question is, if we get voice mail, do we leave a message?  The way I look at it is that there are a couple variables in play that we need to address before we make a decision.  We want to get them on the phone.  Check out below.


  • Consumer or Business - I would treat these different.  I would not leave a voice mail on a consumer line.  Most times, you are calling a cell phone and if someone misses a call, there is a good chance they will call back to see who called them.  For a business,  I would leave a message.  You want to stay in front of your clients as much as possible so you need a good hook in the message.  I used to say "I was checking to see if you got the updated price list, those wammajammas are on sale, call me back to go over the special pricing for you..."  Did they call back?  If they needed wammajammas at a good price, then yes.
  • 1st call - I never leave a message on someones voice mail if I plan to call them again later that day.  I do tend to harass prospects sometimes.  As long as I get a disposition, I am good.  I am amazed how many people call my business and don't leave a message.  
To sum up things, if you sell insurance to consumers, do not leave a message on a cell phone.  If it's a home phone, make a judgement call.  I don't call any solicitor back that has called my home line.  If it's a business, leave a voice mail if you think they will call back from it.  If it's in the morning, don't.  Try them again.  I have only seen someone being successful in sales when they are persistent.   



Best Regards,
Michael Bendett 
Live Contact Leads
5645 Coral Ridge Dr. Suite #128
Coral Springs, FL 33076
info@livecontactleads.com 
ph 866-256-6348 ext. 101   | fax 866-256-6295
Live Contact Leads

Thursday, April 11, 2013

Live Transfer Leads Generation Tip - Answer the phone - Livecontactleads.com

One of the most amusing parts of running a live transfer leads generation business is getting to listen to all the different pitches you hear.  Some are good and some are bad.  Some are very amusing.  Too many times I hear the sales person just letting the buyer take control of the conversation.  I wonder, who is selling who?  Is the buyer selling themselves out of the deal or is the sales person not even trying?  

I feel it is essential for the sales person to take control of the conversation from the beginning.  Now I ''m not talking about not letting the buyer talk.  I'm talking about guiding the conversation.  I always talk about splitting the conversation into 4 parts.  The greeting, pre-qualifying, pitch and close.  Everyone forgets about the greeting portion.  I never say how may I help you.  I called a company, OMG Fast and they answered, " This is OMG Fast, How can we speed up your day?"  Gave me a little chuckle.  Some companies thank you when you call, which I always like.  Who doesn't?  If you are getting a live transfer, answer like " Thank you for transferring, this is Michael, can I ask who I am speaking with?"  Then I tell them what I am going to do, " Thank you Michelle, I'm going to ask you a few question to make sure you qualify for this special program."  I like to reiterate what motivated them for the call in the first place.  "What motivated you to transfer to us today?"  Slip that in as your 1st or 2nd question.  Listen carefully.  This will tell you what to emphasize on your pitch.  

Next time you are pitching someone from a live transfer lead, remember, someone might be listening and getting a good laugh at of it.  LOL!  







Live Contact Leads



Tuesday, April 9, 2013

Insurance Live Transfer Leads - Livecontactleads.com - Live Leads for Insurance Agent on the go

If you sell insurance, you need to check Live Contact Leads.  It's leads on demand.  You will have complete control when you get your live transfer leads.  We give you a dashboard to control your leads and you can also pull your logs of transferred calls and listen to the conversations.  We take care of all the set at no charge.  Give you access to our data at no charge.  Free script development.  You cannot go wrong!  

If you do:

Final Expense Insurance
Medicare Supplement Insurance
Health Insurance
Group Health Insurance
Auto & Home Insurance

  Call us today!  


Best Regards,
Michael Bendett 
Live Contact Leads
5645 Coral Ridge Dr. Suite #128
Coral Springs, FL 33076
info@livecontactleads.com 
ph 866-256-6348 ext. 101   | fax 866-256-6295

Saturday, February 23, 2013

Live Lead Generation Tip - Never Throw a Lead Away

Leads are an important part of a business.  Weather your reps cold calls or get inbound calls, organization is an important part of the sales process.  There are so many programs out there to help you with this.  The most important part of a CRM is the ability to schedule follow ups.  Nothing like walking into work and all your call backs are there to be called.  I have used all different types of CRMs.  There is a few I like and not really any I dislike.  They are all very important because it gives you help with closing your live leads.  How?  Follow up.  Whether it be a phone call or an email.  I feel staying in front of them is the most important.  Here is a great question.  When do you let the lead go?  For 4 years of working Lead Generation, I haven't let any go that haven't said to stop calling you.  For example, I had a roofer finally buy from us when the first time we spoke was 9/24/2011.  Proved to myself not throw a lead away.



Best Regards,
Michael Bendett - President
Live Contact Leads
info@livecontactleads.com 
866-256-6348
Live Contact Leads

Thursday, January 24, 2013

Live Transfer Leads, A Must in the Insurance World

Live Transfer Leads are extremely cost effective.  Imagine making 1000s of calls and asking them if they want a quote.  How long would that take you?   Using a insurance live transfer leads services , it would take a couple hours and you would only speak to the ones that want a quote.

Time is money when it comes to business.  The currency is minutes and hours.  Question is how much will you spend on lead generation.  There will come a time when you need to decide whether to outsource this portion of your business or bare down and just do the grunt work.

Cold calling can take hours to get 4 or 5 leads but when taking live transfer leads, it could take a half hour.  It is a must if you want to increase you profit and make those 6 figure income.

Monday, January 21, 2013

Live Contact Leads vs SalesDialers

Live Contact Leads handles everything for you.  We wrap our lead process into one package price unlike some of our competitors who will add extra charges.  We can get you phone ringing off the hook, one after another.  We our a live transfer leads generation company, not just a lead provider.  What does that mean?  Means we generate the leads for you.  All you have to do is wait for the phone to ring.  Average wait time is 3 to 7 minutes.  One the average, 25% of your calls will go over 5 minutes in length.  You should close on half of those 5 minute calls or longer.

Give us a call to explain why they don't match what we do.


Best Regards,
Michael Bendett 
Live Contact Leads
ph 866-256-6348 ext. 101   | fax 866-256-6295